Managed Print Services (MPS) Malaysia

Managing one office copier is simple.

Managing several copiers across different departments, offices or branches is a completely different matter.

Great Image Marketing Sdn Bhd provides Managed Print Services (MPS) in Malaysia for businesses that want better visibility and control over their printing environment without having to manage every copier, toner request, meter reading and service issue separately.

Our approach is built around a simple objective:

Keep your office printing environment organised, cost-efficient and properly supported.

Established since 2015, we support businesses across Johor, Kuala Lumpur, Selangor, Melaka and Negeri Sembilan with copier rental, maintenance, toner, technical support and office printing solutions.

What Is Managed Print Services?

Managed Print Services, commonly known as MPS, is a structured way of managing the copiers and printers used throughout a business.

Instead of looking at each machine separately, MPS looks at the entire printing environment.

This may include:

• Copier and printer usage
• Monthly meter readings
• Print volume
• Toner requirements
• Maintenance
• Technical support
• Machine performance
• Department requirements
• Multiple office locations
• Future machine replacement

For businesses with several machines or branches, this provides a clearer picture of how printing resources are being used.

More Than Copier Rental

Copier rental provides the machine.

Managed Print Services focuses on what happens after the machines are installed.

For example, a company may have:

three copiers at headquarters,

two machines at a factory,

one copier at a warehouse,

and additional machines at several branches.

Without proper coordination, every location may contact different people for toner, meter readings, servicing and machine issues.

MPS brings these requirements into a more organised management structure.

Copier Fleet Management

A copier fleet simply means the group of copiers and printers used by your organisation.

For some businesses, this may be only two or three machines.

For a growing company, it can include machines across:

• Head office
• Branch offices
• Factories
• Warehouses
• Sales offices
• Administration departments
• Accounts departments

Managing the copier fleet helps businesses understand which machines are heavily used, which are underutilised and where future changes may be required.

Print Cost Control

Printing cost is not only about the monthly rental fee.

The real cost of office printing can include:

• Copier rental
• Toner
• Spare parts
• Maintenance
• Repair
• Colour printing
• Paper usage
• Machine downtime
• Staff time spent managing copier problems

When machines are managed separately, it can be difficult to see the overall cost.

A Managed Print Services approach makes it easier to review where printing resources are being used and where improvements may be possible.

Meter Reading Management

Meter readings are used to record how many pages a copier has produced.

For companies with several machines, collecting readings manually every month can become another administrative task.

Where applicable, copier meter readings can be managed more efficiently through supported monitoring or automatic meter-reading solutions.

This helps reduce the need for staff to repeatedly check and submit machine counters manually.

For multi-machine environments, having organised meter information also makes it easier to understand usage patterns across different locations.

Toner Management

Running out of toner during a busy working day is inconvenient.

For businesses with multiple copiers, the problem becomes more complicated because different machines may use different toner.

A structured toner management process helps identify which machine requires toner and reduces confusion between offices or departments.

For copier rental customers, toner support may be included according to the selected rental package.

This allows employees to focus on their work instead of repeatedly sourcing copier consumables.

Maintenance & Technical Support

Copiers are mechanical machines and require maintenance as usage increases.

Rollers, drums, paper-feed components and other parts naturally wear over time.

With an MPS approach, maintenance becomes part of the overall printing environment rather than an isolated issue each time a machine develops a problem.

Common support requirements may include:

• Preventive maintenance
• Paper-feed problems
• Print quality issues
• Error codes
• Scanning problems
• Network printing issues
• Toner-related problems
• Replacement of worn parts

The objective is to reduce avoidable disruption and keep business-critical machines available for daily work.

Identify Machines That Are Overused or Underused

One department may be putting too much workload on a small copier while another department has a larger machine that is barely used.

This is surprisingly common.

Reviewing print volume and machine usage can help identify whether the equipment is distributed properly.

In some cases, moving a copier between departments may solve the problem.

In other situations, upgrading one heavily used machine may make more sense than adding another copier.

The recommendation should be based on actual usage rather than assumptions.

MPS for Multi-Branch Businesses

Managed Print Services becomes particularly useful when a company operates from more than one location.

For example:

Headquarters – Kuala Lumpur
Branch – Johor Bahru
Factory – Senai
Warehouse – Shah Alam
Sales Office – Seremban

Each location may have different printing requirements.

The headquarters may need colour presentations.

The warehouse may print mostly delivery orders.

The factory may handle purchase orders, production records and QC documents.

Instead of treating every location as a completely separate printing environment, the company can plan its copier requirements as one wider fleet.

MPS for Factories & Manufacturing Companies

Factories often operate several administrative functions at the same site.

A single manufacturing company may have separate teams for:

• Accounts
• Purchasing
• Production
• Quality Control
• Human Resources
• Warehouse
• Administration

Printing volume can vary greatly between these departments.

A Managed Print Services approach helps review how machines are distributed and whether each department is using equipment suitable for its workload.

MPS for Corporate Offices

Corporate offices often have multiple departments sharing several multifunction copiers.

Employees may print from different floors or departments while scanning documents into different digital workflows.

MPS can help businesses review:

• Number of machines
• Copier locations
• Print volume
• Scanning needs
• Colour usage
• Network requirements
• Department workload

This helps avoid unnecessary duplication of equipment.

MPS for Accounting & Professional Firms

Accounting, audit, legal and professional firms often handle large volumes of documents.

Printing is important, but scanning can be even more important.

Documents may need to be digitised, filed and shared between employees.

For these businesses, an MPS review should consider both printing volume and document-scanning workflow.

A faster copier does not automatically create a more efficient office if the scanning process remains slow and manual.

MPS for Growing SMEs

Managed Print Services is not only for large corporations.

Growing SMEs can benefit from structured print management before their office environment becomes complicated.

A company may begin with one copier.

As the business grows, another copier is added.

Then another printer appears in Accounts.

A branch opens.

A warehouse adds another machine.

Eventually, nobody has a complete view of how many machines the company is maintaining.

Planning the printing environment earlier can make future expansion easier.

When Should a Business Consider MPS?

Managed Print Services may be worth considering when:

• Your company has several copiers or printers
• Different departments use different machines
• You operate more than one office or branch
• Employees regularly request toner
• Meter readings are managed manually
• Printing costs are difficult to track
• Some machines are overloaded
• Some machines are rarely used
• Service requests are handled separately by different locations
• Your business is expanding

You do not necessarily need dozens of machines before MPS becomes useful.

Even a business with several strategically important copiers can benefit from better organisation.

Managed Print Services & Office Workflow

Printing management should not stop at the machine.

The copier is part of a larger document workflow.

Staff may need to:

Print → Sign → Scan → Email → Store

or

Receive → Scan → Save → Share

If employees are repeating unnecessary manual steps, changing the document workflow can sometimes improve productivity more than simply replacing the copier.

This is why our printing consultancy and Managed Print Services approach can also consider how staff use the machines during normal daily operations.

Copier Replacement & Upgrade Planning

A copier does not need to be replaced just because it is old.

At the same time, repeatedly repairing a machine that can no longer support the workload may not make financial sense.

Useful factors to review include:

• Meter reading
• Machine condition
• Breakdown frequency
• Maintenance history
• Monthly print volume
• Available spare parts
• Current office requirements
• Number of users
• Scanning requirements
• Future business growth

A structured replacement plan helps businesses avoid waiting until a critical machine fails completely before considering the next step.

Rental, Purchase or Refurbished Copier?

Different locations within the same company may require different solutions.

One branch may benefit from copier rental.

Another location may already own a suitable machine.

A temporary project office may only need a copier for a limited period.

The objective of MPS is not to force every location into the same arrangement.

It is to find a practical combination that works for the organisation as a whole.

Great Image Marketing provides copier rental, printer rental, copier sales and refurbished copier solutions, allowing businesses to compare different options according to their requirements.

Service Coverage

Great Image Marketing supports businesses across key commercial and industrial areas in:

Johor

Johor Bahru, Skudai, Iskandar Puteri, Kulai, Senai, Pasir Gudang, Masai, Ulu Tiram and surrounding business areas.

Kuala Lumpur

Managed copier and printing support for businesses throughout major commercial areas in Kuala Lumpur.

Selangor

Including Petaling Jaya, Shah Alam, Subang Jaya, Puchong, Klang, Seri Kembangan, Cyberjaya and surrounding locations.

Negeri Sembilan

Including Seremban, Senawang, Nilai, Bandar Sri Sendayan, Techpark Enstek and surrounding commercial and industrial areas.

Melaka

Copier and Managed Print Services support for businesses across key commercial and industrial locations in Melaka.

Why Work With Great Image Marketing?

A Managed Print Services provider should understand more than copier specifications.

The provider should understand how businesses actually use documents every day.

Since 2015, Great Image Marketing Sdn Bhd has focused on practical copier and office printing solutions for businesses.

Our services cover areas such as:

• Copier rental
• Printer rental
• Copier maintenance
• Repair support
• Toner and spare parts support
• Delivery and installation
• Network printing and scanning setup
• Copier relocation
• Copier sales
• Refurbished copier solutions
• Office printing consultancy
• Managed Print Services

This allows businesses to deal with their printing environment through one coordinated office solutions provider instead of treating every requirement separately.

Start With a Review of Your Current Copier Fleet

You do not need to replace your existing machines to begin improving your printing environment.

Start with what you already have.

Tell us:

• How many copiers or printers your company is using
• Where the machines are located
• Approximate number of users
• Which departments use them
• Whether you operate multiple branches
• Your main printing or scanning problems

From there, we can review where improvements may be possible.

The best Managed Print Services solution is not the one with the most machines or the most complicated software.

It is the one that makes your printing environment easier to manage.

Great Image Marketing Sdn Bhd
Your Copier Specialist
Professional Service You Can Trust
Established Since 2015

WhatsApp: 010-939 3213